Privacy Policy

LUSO Architecture ("we", "us") is an architectural practice with studios at 39 Haven Road, Canford Cliffs, Poole BH13 7LE and Crow Arch Lane, Ringwood BH24 1PD. This policy explains how we handle personal information collected through lusoarchitecture.co.uk.

When you contact us through the website we collect the details you choose to provide: your name, email address, phone number, your message, and any files you attach. We also collect standard technical information (such as pages visited and device type) through analytics cookies, where you consent to them.

We use your details to respond to your enquiry, discuss your project, and provide our services. We do not sell your information, and we only share it with service providers who help us run the website and our practice (for example, our email delivery provider), or where the law requires it.

Enquiry correspondence is kept for as long as needed to deal with your enquiry and, where you become a client, for the duration of our engagement and any legal retention periods that apply.

Under UK data protection law you have rights over your personal data, including the right to access, correct, or ask us to delete it. To exercise any of these rights, email us at studio@lusoarchitecture.co.uk. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

Questions about this policy can be sent to studio@lusoarchitecture.co.uk or by post to our Canford Cliffs studio.